1. Acceptance of Terms

By using the VSL Print website (www.vslprint.com) or engaging our commercial printing services, you agree to these Terms of Service. VSL Print is operated by Varick Street Litho, Inc., located at 239 West 29th Street, Ground Floor, New York, NY 10001.

2. Services

VSL Print provides commercial printing services including digital printing, offset printing, large format printing, finishing services (foil stamping, embossing, die cutting, laminating), binding, direct mail, and signage installation. Service availability, pricing, and turnaround times are subject to change.

3. Orders and Quotes

All quotes are estimates and valid for 30 days unless otherwise stated.
Final pricing may vary based on file specifications, paper stock availability, and project complexity.
Orders are confirmed upon written approval of proof and receipt of payment or credit approval.
Rush orders are subject to availability and may incur additional charges.

4. File Submission

Clients are responsible for submitting print-ready files meeting our specifications (300 DPI, CMYK, 0.125" bleed).
VSL Print offers prepress file preparation services at additional cost.
We are not responsible for errors in client-supplied files that were approved at proof stage.
Uploaded files are stored securely and deleted after order completion unless archival is requested.

5. Proofs and Approval

Digital proofs are provided for client approval before production. Once a proof is approved, VSL Print is not liable for errors present in the approved proof. Press checks are available by appointment at our Manhattan facility.

6. Payment Terms

New clients: Payment due upon order placement or 50% deposit with balance due upon completion.
Established accounts: Net 30 terms available upon credit approval.
We accept cash, check, credit card, and wire transfer.
Past-due accounts may incur a 1.5% monthly finance charge.

7. Delivery and Shipping

Rush delivery options are available for digital printing orders within Manhattan.
Delivery dates are estimates; VSL Print is not liable for delays caused by weather, carrier issues, or circumstances beyond our control.
Shipping charges are the responsibility of the client unless otherwise agreed.

8. Returns and Reprints

If a printed product does not match the approved proof due to our error, VSL Print will reprint the order at no charge. Claims must be made within 5 business days of delivery. We do not accept returns for orders that match the approved proof.

9. Intellectual Property

Clients represent that they have the right to reproduce all content submitted for printing. VSL Print is not responsible for copyright or trademark infringement in client-supplied materials. We reserve the right to decline orders containing unlawful content.

10. Limitation of Liability

VSL Print's liability for any claim related to our services shall not exceed the total amount paid for the specific order in question. We are not liable for indirect, consequential, or incidental damages.

11. Website Use

The content on www.vslprint.com is for informational purposes. We make reasonable efforts to ensure accuracy but do not guarantee that all information is current or error-free. Portfolio images and case studies are used with client permission.

12. Governing Law

These Terms are governed by the laws of the State of New York. Any disputes shall be resolved in the courts of New York County, New York.

13. Changes to Terms

VSL Print reserves the right to modify these Terms at any time. Changes take effect upon posting to this page. Continued use of our services constitutes acceptance of updated terms.

14. Contact

For questions about these Terms of Service:

Email: sales@vslprint.com
Phone: (646) 843-0800
Address: VSL Print, 239 West 29th Street, Ground Floor, New York, NY 10001